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Every direct service provider listed on InReach is independently vetted by our trained volunteers to be a welcoming space for LGBTQ+ people facing persecution or discrimination.
InReach is built for the diverse, intersectional LGBTQ+ community – InReach has verified services for LGBTQ+ asylum seekers, refugees and other immigrants, LGBTQ+ BIPOC communities, the transgender and gender nonconforming (TGNC) community, LGBTQ+ youth and their caregivers, and more LGBTQ+ communities in need of safe resources.
InReach works hard to fill our free app with high quality direct service providers that are useful, accessible, and welcoming to LGBTQ+ people facing persecution or discrimination. Our trained volunteers employ a rigorous tailored vetting process for all direct service providers listed on InReach. Our core vetting criteria include:
Our team answers these criteria by researching and often directly communicating with each provider. Every provider listed on InReach has regularly updated documentation on these core criteria. Our team also assesses additional features that we like to see in the providers we publish, including: whether or not the provider offers translation services for non-English speaking clients, and whether or not the provider employs a confidentiality policy for its services. At the end of our vetting process, a provider is declared either: “verified” or “unverified.” Unverified providers are deemed ineligible (at least for the time being) for inclusion on InReach.
Examples of things we look for during our vetting process include:
With our history in LGBTQ+ asylum, our organization was founded on the belief that every LGBTQ+ person deserves the safety and freedom to live authentically. We believe that achieving LGBTQ+ equality requires transgender justice, racial justice, refugee justice, reproductive justice, language justice, and more.
As a result, in addition to satisfying our general LGBTQ+ affirming verification criteria, we look for (prefer but do not require to be listed on InReach) organizations who are ‘led by’ and/or have services ‘focused on’ serving historically marginalized LGBTQ+ communities.
For example, we look for organizations who are led by those with relevant lived experience for LGBTQ+ people facing discrimination and persecution, such as organizations who are:
We also look for organizations who provide services that are focused on serving a specific marginalized LGBTQ+ population(s), including:
Yes! We encourage the direct service providers listed on InReach to register for a free attorney/law student or non-legal service provider user account in order to add and edit information about their own organization and services.
All users are also encouraged to register for a free InReach user account in order to share public ratings (one to five stars) and written reviews on listed direct service providers’ profile pages to help share public feedback with other community members.
Please see below for our intersectionality definitions (introduced in January 2023) outlining how InReach defines which organizations are ‘trans led’, ‘BIPOC led’, ‘immigrant led’, etc. and what it means for an organization to offer a service ‘focused on’ a specific LGBTQ+ community.
Definitions List #1: Determining whether an organization meets any of InReach’s ‘led by” definitions
For consistency, InReach uses an adapted version of the Trans Justice Project definition of what it means to be ‘trans led’ for all of our community ‘led by’ definitions, as described below.
Definitions List #2: Determining whether an organization has a service(s) ‘focused on’ a specific LGBTQ+ community
A service is defined as focusing on a specific LGBTQ+ community if:
A service is defined as focusing on the HIV community if the service:
A service is defined as focusing on LGBTQ+ youth if the service:
A service is defined as focusing on the BIPOC community if the service:
A service is defined as focusing on the immigrant community if the service:
A service is defined as focusing on asylum seekers if the service:
A service is defined as focusing on resettled refugees if the service:
A service is defined as focusing on Spanish speakers if the service:
A service is defined as focusing on the transgender community if the service:
A service is defined as focusing on trans youth if the service:
A service is defined as focusing on transgender men and the trans masculine community if the service:
A service is defined as focusing on transgender women and the trans feminine community if the service:
A service is defined as focusing on the gender nonconforming community if the service:
We re-verify (repeat our tailored verification process described above) all of the direct service providers listed on InReach at least once every 6 months for maximum user safety and data quality control purposes.
In 2023, we switched from geography-based tiers for re-verifications to re-verifying organizations by time (i.e., ‘when last verified’).
Our trained interns carry out the bulk of our crucial re-verifications.
With increased capacity and support, we can continue to increase the frequency of our re-verifications to ensure our resource data remains up-to-date, 24/7. (Want to help? Make a tax-deductible donation today.)
See the green “Verified Information” badge (as shown below) on a direct service provider’s profile page to learn more about when the provider’s information was last updated by InReach’s trained volunteers.
The blue “Claimed” badge (as shown below) indicates when a profile page has been claimed by a verified representative of the organization.