If you have any additional questions, please feel free to reach out to us!
Every direct service provider listed on InReach is vetted by our trained volunteers to be welcoming to LGBTQ+ people fleeing persecution and other LGBTQ+ people in need of safe resources.
InReach is for the entire diverse LGBTQ+ community – including asylum seekers and refugees, undocumented and other immigrants, young people experiencing homelessness, those facing family or community rejection due to their identity, and other transgender and non-binary people in need of safe resources.
InReach works hard to fill our free App with high quality direct service providers that are useful, accessible, and welcoming to LGBTQ+ people fleeing persecution and other LGBTQ+ people in need. Our trained volunteers employ a rigorous tailored verification process for all direct service providers listed on InReach. Our verification process asks three core questions:
A provider must be all three of these things before it is listed on InReach. Our team answers these questions by researching and often directly communicating with each provider. Every provider listed on InReach has regularly updated documentation on how it affirmatively answers our three core questions. Our team also assesses additional features that we like to see in the providers we publish, including: whether or not the provider offers translation services for non-English speaking clients, and whether or not the provider employs a confidentiality policy for its services. At the end of our verification process, a provider is declared either: “verified” or “unverified.” Unverified providers are deemed ineligible (at least for the time being) for inclusion.
Examples of things we look for include:
Yes! We encourage the direct service providers listed on InReach to register for a free attorney/law student or non-legal service provider user account in order to add and edit information about their own organization and services.
All users are also encouraged to register for a free InReach user account in order to share public ratings (one to five stars) and written reviews on listed direct service providers’ profile pages to help share public feedback with other community members.
We re-verify (repeat our tailored verification process described above) all of the direct service providers listed on InReach at least once every 6 months for maximum user safety and data quality control purposes.
In 2020, we shifted our resource re-verification process to account for geographic priority areas as we continue to scale the free InReach App.
Our trained interns now carry out the bulk of our crucial re-verifications.
With increased capacity and support, we can continue to increase the frequency of our re-verifications to ensure our resource data remains up-to-date, 24/7. (Want to help? Make a tax-deductible donation today.)
See the blue “Verified Information” badge (as shown below) on a direct service provider’s profile page to learn more about when the provider’s information was last updated by InReach’s trained volunteers.
The green “Claimed” badge (as shown below) indicates when a profile page has been claimed by a verified representative of the organization.